Letter too a college magazine about university cafeteria. IELTS General Writing task 1

 You should spend about 20 minutes on this task. 

You eat at your college cafeteria every lunchtime. However, you think it needs some improvements. 

Write a letter to the college magazine. 

In your letter

 • explain what you like about the cafeteria 

• say what is wrong with it 

• suggest how it could be improved 

Write at least 150 words. 

You do NOT need to write any addresses. 

Begin your letter as follows: Dear ................. ,

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Sample answer 1:

Dear Sir/Madam,

I hope this letter finds you well. I am writing to provide feedback on the college cafeteria, a place I frequent for lunch. While I appreciate the diverse gastronomic offerings, there are certain areas that require attention for improvement.

Firstly, I must commend the cafeteria for its wide variety of dishes. From international cuisines to local favorites, the cafeteria caters to a wide range of tastes and preferences. The quality of the food is generally satisfactory, and the cleanliness of the facilities is commendable. Additionally, the cafeteria's convenient location on campus makes it a popular choice for students and faculty alike.

However, despite these positive aspects, there are several areas that need improvement. One issue that stands out is the inconsistent service quality. While some days the service is efficient and friendly, other days it can be slow and indifferent. For instance, during peak hours, long queues often form, leading to delays in receiving orders and frustration among patrons. Furthermore, the cleanliness of the dining area could be improved, as there are often crumbs and spills left unattended, detracting from the overall dining experience.

To address these issues, I would like to suggest several improvements. Firstly, increasing staffing levels during peak hours would help alleviate long waiting times and ensure prompt service. Additionally, regular training sessions for cafeteria staff on customer service and hygiene practices could improve overall service quality and cleanliness. Furthermore, implementing a feedback system where customers can provide suggestions and complaints would demonstrate a commitment to continuous improvement and enhance customer satisfaction.

In conclusion, while the college cafeteria has many positive attributes, there are areas that require attention for improvement. By addressing issues such as inconsistent service quality and cleanliness, the cafeteria can better meet the needs and expectations of its patrons. I hope that my feedback will be taken into consideration, and I look forward to seeing positive changes in the near future.

Yours faithfully,

Kirill Aminov

Sample answer 2:

Dear Editor-in-Chief,

I trust this letter finds you in good health and high spirits. I am writing to commend the remarkable efforts of the university cafeteria while also addressing a pressing concern that warrants attention.

First and foremost, I must express my sincere appreciation for the outstanding culinary experiences provided by the university cafeteria. The diverse array of seasonal dishes, coupled with the consistently high quality of food and beverages, never fails to delight and surprise. From the delectable aroma of freshly baked pastries to the rich, robust flavor of the brewed coffee, each visit to the cafeteria is a culinary adventure. Furthermore, the warm and inviting ambiance, characterized by an abundance of natural wood accents, fosters a sense of comfort and relaxation that enhances the overall dining experience.

However, amidst the plethora of commendable qualities, there exists a significant issue that demands urgent attention. The prolonged waiting times for food orders, particularly during peak hours, have emerged as a source of frustration and dissatisfaction among patrons. It is not uncommon for individuals to endure wait times exceeding an hour, detracting from the enjoyment of their meals and causing undue stress and discomfort.

Upon careful reflection, it is evident that the root cause of this problem lies in the understaffed nature of the cafeteria during peak hours. Despite the dedication and hard work of the existing staff, the sheer volume of orders often overwhelms their capacity to deliver prompt and efficient service. Consequently, the quality of service suffers, tarnishing the reputation of the cafeteria and leading to potential financial losses.

In light of these concerns, I respectfully urge the cafeteria management to consider implementing measures to alleviate the issue of prolonged waiting times. One possible solution would be to hire additional staff members, particularly during peak hours, to ensure timely and efficient service delivery. By augmenting the workforce, the cafeteria can better accommodate the influx of customers and maintain high standards of service excellence.

In conclusion, while the university cafeteria undeniably excels in many respects, the issue of prolonged waiting times warrants immediate attention and remediation. I trust that the esteemed management team will carefully consider my concerns and take proactive steps to implement necessary improvements. Your commitment to enhancing the overall dining experience for students and faculty alike is deeply appreciated.

Thank you for your time and consideration.

Yours faithfully,

Olga Aminova

Sample answer 3:

Dear Editor,

As a first-year student at Moscow State University, I frequently dine at our university cafeteria, known as the "Moscow State University canteen" (aka Столовая МГУ). While there are aspects I appreciate about this dining facility, I have identified several areas that require improvement, which I would like to address.

Firstly, I would like to acknowledge the convenience and affordability of the "Moscow State University canteen." The reasonable prices make it accessible for students, and the provision of clean and potable water is commendable. Additionally, the menu offers a diverse range of dishes from various regions of Russia, showcasing our rich culinary heritage. Personally, I find the traditional Russian dish "borsht" to be particularly delightful, as it captures the essence of Russian cuisine.

However, despite these positive aspects, there are some areas that warrant attention. One noticeable concern is the inconsistent quality of dishes, which can occasionally be bland or overly reliant on pork-based ingredients. As a health-conscious individual, I am mindful of the potential risks associated with pork consumption and believe it's essential to provide alternatives for students who share these concerns.

Moreover, the cafeteria's environment can become uncomfortably warm during the summer months due to insufficient ventilation. This discomfort can negatively impact the overall dining experience.

To enhance the cafeteria experience, I propose the following improvements. Firstly, introducing a wider selection of vegetarian and healthier options, including traditional Russian dishes, would cater to diverse dietary preferences while maintaining affordability. Secondly, investing in better ventilation or air conditioning systems would ensure a more pleasant atmosphere for both staff and students.

In conclusion, the "Moscow State University canteen" serves as a vital part of our university community, offering convenience and affordability to students. However, addressing the issues of food quality and comfort in the dining environment would contribute significantly to enhancing our overall experience. I believe that implementing these changes is both reasonable and feasible, ultimately improving the quality of life for everyone at Moscow State University.

Yours sincerely,

Ivan Ivanov

Sample answer 4:

Dear Editor,

I am writing to share my observations and suggestions regarding our university cafeteria, affectionately known as "Mang Larry's Canteen." As a first-year student at the University of the Philippines, I have been a regular patron of this dining facility and would like to address areas that I believe could benefit from enhancement.

Firstly, I would like to commend the "Mang Larry's Canteen" for its notable attributes. The affordability of the meals makes it accessible to students, ensuring that no one goes hungry on campus. Furthermore, the provision of clean and safe drinking water is highly commendable, promoting the well-being of all diners. The diverse menu, featuring an array of dishes representing different regions of the Philippines, is a testament to our rich culinary heritage. Personally, I find the iconic Filipino dish "Adobo" to be exceptionally delightful, encapsulating the essence of our vibrant and diverse cuisine.

However, there are certain aspects that warrant our attention. One notable concern is the inconsistency in the quality of dishes, which occasionally results in bland or excessively pork-centric options. Given my health-conscious approach to food, I am acutely aware of the potential health risks associated with excessive pork consumption. Therefore, I believe it is imperative to provide alternative choices for students who share similar dietary concerns.

Additionally, the cafeteria's indoor environment tends to become uncomfortably warm during the sweltering summer months, primarily due to insufficient ventilation. This discomfort can detract from the overall dining experience and hinder our enjoyment of the culinary offerings.

To elevate the cafeteria experience, I propose the following improvements. Firstly, diversifying the menu to include a broader selection of vegetarian and health-conscious options, while retaining affordability, would cater to a wider range of dietary preferences. Secondly, investing in upgraded ventilation or air conditioning systems would ensure a more pleasant and comfortable atmosphere, enhancing the overall dining ambiance.

In conclusion, "Mang Larry's Canteen" holds a special place within our university community, providing convenient and cost-effective dining options to students. Nonetheless, by addressing the issues of food quality and the dining environment, we can significantly enhance the overall experience. These changes are both reasonable and feasible, and they hold the potential to improve the quality of life for everyone at the University of the Philippines.

Yours sincerely,

Juan dela Cruz